Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how p786 ("we", "us", "our"), the operator of the website located at https://p786.cam (the "Platform"), collects, uses, discloses, stores and protects personal data relating to individuals ("you", "User") who access or use the Platform.

p786 is committed to protecting your privacy in accordance with internationally recognised data protection principles. By accessing the Platform, registering an account or otherwise interacting with our services, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. In the event of a conflict between this Policy and the Terms & Conditions in respect of data matters, this Policy shall prevail.

Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• "Personal Data" — Any information that identifies or can reasonably be used to identify a living individual, directly or indirectly.
• "Processing" — Any operation or set of operations performed on Personal Data, including collection, recording, storage, use, disclosure, restriction or erasure.
• "Data Controller" — p786, the entity that determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Processor" — A third party that processes Personal Data on behalf of p786, pursuant to a written data processing agreement.
• "Consent" — A freely given, specific, informed and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose.
• "KYC" — Know Your Customer — identity and source-of-funds verification conducted pursuant to applicable AML obligations.
• "Cookie" — A small text file stored on your device by your browser when you visit the Platform, used to maintain session state, personalisation preferences and analytics data.
• "PKR" — Pakistani Rupee, the currency of the Islamic Republic of Pakistan, referenced as the display and transactional currency on this Platform.

Data We Collect

3.1 Registration & Account Data

When you create an account on p786, we collect the information you provide during the registration process, which typically includes:

• Full legal name
• Date of birth (for age verification purposes)
• Email address
• Country and city of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar)
• Username and encrypted password
• Phone number (where provided voluntarily)

3.2 Identity Verification (KYC) Data

To comply with KYC and AML obligations, we may collect:

• Government-issued identity documents (such as a Pakistani CNIC, NICOP or passport)
• Proof of address documentation
• Proof of payment method (e.g., a screenshot or statement confirming ownership)
• Source of funds documentation where required by the Operator

3.3 Financial & Payment Data

We collect information about deposits and withdrawal transactions processed through the Platform, including transaction amounts in PKR, payment method type referenced (such as Easypaisa, JazzCash, Raast or bank transfers via HBL, UBL, Meezan Bank or Bank Alfalah) and transaction timestamps. Full payment credentials (such as card numbers or mobile wallet PINs) are handled exclusively by the relevant payment processor and are not stored on p786's servers.

3.4 Usage & Technical Data

We automatically collect certain technical data when you use the Platform, including:

• IP address and approximate geolocation
• Browser type, version and language settings
• Device type and operating system
• Pages visited, time on page and navigation paths
• Session duration and frequency of visits
• Referring URLs and search terms used to find the Platform

3.5 Communications Data

Where you contact us via email or live chat, we retain a record of that communication including the date, content and any attachments, for the purpose of resolving your enquiry and maintaining an accurate support history.

3.6 Data We Do Not Collect

Legal Basis for Processing

p786 processes Personal Data on the following lawful bases, which are consistent with internationally recognised data protection standards:

How We Use Your Data

p786 uses the Personal Data collected for the following purposes:

5.1 Platform Operation

To create and maintain your account, authenticate your identity at login, process deposits and withdrawals, enforce eligibility conditions, and provide access to betting, casino and information features available on the Platform.

5.2 Regulatory Compliance

To satisfy our obligations under applicable KYC and AML frameworks, verify that users meet minimum age requirements (18+ or higher as required by the Operator's licence jurisdiction), and respond to lawful requests from competent authorities.

5.3 Fraud Detection & Security

To detect, investigate and prevent fraudulent activity, bonus abuse, money laundering, account takeover and other prohibited conduct. This includes automated risk-scoring of transactions and behavioural pattern analysis.

5.4 Customer Support

To respond to your enquiries, resolve disputes, process complaints and provide technical assistance. Support communications are provided in English; Urdu-language assistance may also be available through the live chat interface as stated by the Operator.

5.5 Personalisation & Platform Improvement

To understand how users navigate the Platform, identify areas for content improvement, personalise your experience (such as displaying PKR balances and cricket-market content relevant to Pakistani users) and develop new features.

5.6 Marketing Communications

Where you have explicitly opted in, we may send you promotional communications about bonuses, offers, new game categories (such as PSL-season cricket markets) and Platform updates. You may withdraw consent for marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect other processing activities.

Data Sharing & Disclosure

p786 does not sell, rent or trade your Personal Data. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

6.1 Payment Processors

Where you initiate a deposit or withdrawal, the minimum necessary data (such as your name and transaction details) is shared with the relevant payment processor. Payment providers referenced on the Platform — including those associated with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are independent third parties. None of these providers endorse or officially support online gambling on this Platform. Each provider's own privacy policy governs how they handle your data.

6.2 Identity Verification Providers

KYC documentation may be shared with third-party identity verification service providers who process such data on our behalf under a data processing agreement, solely for the purpose of verifying your identity and age.

6.3 Regulatory & Law Enforcement Authorities

We may disclose Personal Data where required to do so by law, court order, regulatory directive or where we have a good-faith belief that disclosure is necessary to protect the rights, property or safety of p786, its users or the public.

6.4 Business Transfers

In the event of a merger, acquisition, asset sale or restructuring of p786, Personal Data held by p786 may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection obligations.

6.5 Analytics Providers

Anonymised or aggregated usage data may be shared with analytics service providers to help us understand Platform performance. This data does not identify individual users.

Data Retention

p786 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. As a general guide:

• Account and transaction data is retained for a minimum of five (5) years following account closure or the last transaction, to satisfy AML record-keeping obligations.
• KYC documentation is retained for a minimum of five (5) years following the relevant verification event or account closure.
• Customer support communications are retained for two (2) years from the date of the communication, unless they relate to an ongoing dispute or legal proceeding.
• Marketing data (where consent is withdrawn) is deleted or anonymised within thirty (30) days of the withdrawal of consent.
• Technical and usage logs are typically retained for up to twelve (12) months.

Where retention beyond these periods is required by law, we will retain the minimum data necessary and restrict processing to the extent required.

Data Security

p786 implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, destruction or alteration. Our security measures include, but are not limited to:

• HTTPS/SSL encryption for all data in transit between your device and the Platform.
• Encryption of sensitive data at rest using industry-standard algorithms.
• Role-based access controls limiting Personal Data access to authorised personnel only.
• Regular security assessments and vulnerability monitoring.
• Two-factor authentication options for user accounts where supported by the Platform.

Notwithstanding the above, no data transmission over the internet or electronic storage system is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of Personal Data transmitted to the Platform. In the event of a data breach affecting your rights, we will notify you in accordance with our obligations under applicable law.

You are responsible for maintaining the security of your account credentials. Do not share your password with any third party. If you suspect that your account has been accessed without your authorisation, contact us immediately.

Cookies & Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the Platform. They enable the Platform to recognise your browser, remember your preferences and improve your experience across sessions.

9.2 Types of Cookies We Use

9.3 Managing Cookies

You can control and delete cookies through your browser settings. Please note that disabling essential cookies will affect the functionality of the Platform, including your ability to remain logged in. Instructions for managing cookies are available in the help documentation of all major browsers.

International Data Transfers

p786 may transfer your Personal Data to countries outside your jurisdiction of residence, including countries where the Operator's servers and Data Processors are located. Such transfers may include countries that do not have data protection laws equivalent to those in your home jurisdiction.

Where Personal Data is transferred internationally, p786 takes reasonable steps to ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent contractual protections with the receiving party.

Your Rights

Subject to applicable law and verification of your identity, you have the following rights in respect of your Personal Data held by p786:

To exercise any of the above rights, please contact us at [email protected]. We will respond within a reasonable timeframe, typically within 30 days. We may need to verify your identity before processing your request. Please note that certain rights may be limited where retention is required by law (for example, AML record-keeping obligations).

Minors

The Platform is strictly for adults aged 18 years or over — or the higher minimum age required by the Operator's applicable licence jurisdiction. p786 does not knowingly collect Personal Data from individuals under the applicable minimum age.

If we become aware that we have inadvertently collected Personal Data from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has created an account on the Platform, please contact us immediately at [email protected].

Third-Party Links

The Platform may contain references to payment providers, sports organisations and other third-party services. These references do not constitute endorsements and p786 is not responsible for the privacy practices or content of any third-party website or service. We encourage you to review the privacy policies of any third-party services you interact with independently of this Platform.

Policy Amendments

p786 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered Users via the Platform or by email. The "Last updated" date at the top of this page reflects the date of the most recent revision. Continued use of the Platform following publication of an updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically to stay informed of how we are protecting your information.

Contact Us

For all privacy-related enquiries, data subject access requests, or concerns about how your Personal Data is handled, please contact the p786 privacy team using the details below. We will aim to respond within 30 days.

Also see: Terms & Conditions  |  Responsible Gambling  |  FAQ